{"id":14835,"date":"2022-08-11T09:35:08","date_gmt":"2022-08-11T13:35:08","guid":{"rendered":"https:\/\/www.zonbase.com\/blog\/?p=14835"},"modified":"2023-02-06T08:32:09","modified_gmt":"2023-02-06T13:32:09","slug":"amazon-account-suspended-tips-to-help","status":"publish","type":"post","link":"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/","title":{"rendered":"Amazon Account Suspended? Here Are 5 Simple Tips to Help You"},"content":{"rendered":"\n<p>One of the greatest perks of selling on large online marketplaces like Amazon is the vast audience that these platforms offer. <\/p>\n\n\n\n<p>But with every great perk comes an equally obvious downside. And the major downside of selling on Amazon is the possibility of getting kicked off without notice. This is every seller\u2019s most dreaded fear.&nbsp;<\/p>\n\n\n\n<p>Amazon has tons of restrictions and policies and it can be difficult to keep up with them. If you fail to adhere to these restrictions, you run the risk of getting your Amazon account suspended.&nbsp;<\/p>\n\n\n\n<p>Thankfully, suspended Amazon accounts can be recovered. So, you do not have to live in fear. But, would it be wise to tread without caution and leave things to chance? Definitely not.&nbsp;<\/p>\n\n\n\n<p>In this post, we will answer all your questions on Amazon account suspension. Why do Amazon accounts get suspended? How long does Amazon suspension last? What should you do when you get an Amazon account suspended email? We\u2019ll answer these questions and more.<\/p>\n\n\n\n<p>Let\u2019s dive in!<\/p>\n\n\n\n<p><strong>Related<\/strong>: <a href=\"https:\/\/www.zonbase.com\/blog\/the-beginners-guide-to-becoming-an-amazon-fba-seller\/\" target=\"_blank\" rel=\"noreferrer noopener\">Beginners Guide to Selling on Amazon FBA<\/a><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69d9f80ec5993\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69d9f80ec5993\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#What_is_Amazon_Seller_Central_Account_Suspension\" >What is Amazon Seller Central Account Suspension?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Types_of_Amazon_Account_Suspension\" >Types of Amazon Account Suspension<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Account_Suspension\" >Account Suspension<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Account_Deactivation\" >Account Deactivation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Account_Denial\" >Account Denial<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Account_Ban\" >Account Ban<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Reasons_for_Amazon_Account_Suspension\" >Reasons for Amazon Account Suspension<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Poor_Seller_Performance\" >Poor Seller Performance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Policy_Violations_and_Copyright_Infringement\" >Policy Violations and Copyright Infringement<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Low_Product_Quality\" >Low Product Quality<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Creating_Multiple_Accounts\" >Creating Multiple Accounts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Purchasing_Barcodes_From_Other_Providers\" >Purchasing Barcodes From Other Providers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Flagged_Claims\" >Flagged Claims<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Amazon_Account_Suspended_How_to_Get_it_Back\" >Amazon Account Suspended: How to Get it Back<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#How_Do_I_Reactivate_My_Suspended_Amazon_Account_Filing_a_Suspension_Appeal\" >How Do I Reactivate My Suspended Amazon Account: Filing a Suspension Appeal<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#How_long_does_Amazon_suspension_last\" >How long does Amazon suspension last?&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Tips_for_Writing_an_Amazon_Plan_of_Action\" >Tips for Writing an Amazon Plan of Action<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#How_to_Avoid_Amazon_Account_Suspension_5_Simple_Tips\" >How to Avoid Amazon Account Suspension: 5 Simple Tips<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Prioritize_Customer_Experience\" >Prioritize Customer Experience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Crosscheck_Your_Listings_Thoroughly\" >Crosscheck Your Listings Thoroughly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Dont_Sell_Restricted_or_Counterfeit_Products\" >Don\u2019t Sell Restricted or Counterfeit Products<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Check_Your_Notifications_Regularly\" >Check Your Notifications Regularly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Avoid_Using_Multiple_Accounts\" >Avoid Using Multiple Accounts<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.zonbase.com\/blog\/amazon-account-suspended-tips-to-help\/#Final_Words\" >Final Words<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_Amazon_Seller_Central_Account_Suspension\"><\/span>What is Amazon Seller Central Account Suspension?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"503\" height=\"510\" src=\"https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/suspension-2.png\" alt=\"\" class=\"wp-image-19480\" srcset=\"https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/suspension-2.png 503w, https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/suspension-2-296x300.png 296w, https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/suspension-2-150x152.png 150w, https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/suspension-2-450x456.png 450w, https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/suspension-2-96x96.png 96w\" sizes=\"(max-width: 503px) 100vw, 503px\" \/><\/figure>\n<\/div>\n\n\n<p>Getting your Amazon account suspended means that you lose access to your seller account and all seller privileges. In other words, your store will no longer be registered on Amazon and your product listings will be pulled down. This usually happens when a seller violates any of Amazon\u2019s policies or regulations.&nbsp;<\/p>\n\n\n\n<p>The good thing is that Amazon always sends a suspension notice beforehand. Plus, you can appeal to have your seller account reinstated. However, there are different types of Amazon account suspensions. So, it\u2019s best to know what type of suspension your account has been placed before you begin the recovery process.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Types_of_Amazon_Account_Suspension\"><\/span>Types of Amazon Account Suspension<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Account_Suspension\"><\/span>Account Suspension<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If your account gets suspended, you lose access to it. As a result, all your business activities will be on hold. The first step to getting your account reinstated is to reach out to Amazon to confirm the reason for the suspension. It\u2019s usually a result of unintentionally violating a policy. But sometimes, there may not be a valid explanation. Still, you have to reach out to them first. Then, come up with a plan of action to regain access to your account.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Account_Deactivation\"><\/span>Account Deactivation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>This is quite similar to outright suspension. However, it often occurs when the account in question is connected to a suspended account. It could be a result of a policy violation or a mistake on Amazon\u2019s part. Creating multiple accounts can get your Amazon seller account deactivated. But if your account gets deactivated, don\u2019t fret. Just reach out to Amazon to ascertain the reason for the deactivation, then file an appeal within 90 days.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Account_Denial\"><\/span>Account Denial<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>No seller wants to be stuck with this type of suspension. Your account only gets denied after it has been suspended and your appeal for reinstatement was rejected. If you find yourself in this position, don\u2019t give up. Instead, propose a better plan of action and try again.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Account_Ban\"><\/span>Account Ban<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>This is the most severe type of suspension because it leaves no room for reinstatement. In the case of an account ban, you will no longer be able to sell on Amazon. And the worst part is that Amazon will ignore your appeal emails.&nbsp;<\/p>\n\n\n<!-- Error, Advert is not available at this time due to schedule\/geolocation restrictions! -->\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Reasons_for_Amazon_Account_Suspension\"><\/span>Reasons for Amazon Account Suspension<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If your account just got suspended, then you\u2019re probably asking, \u201cWhy is my Amazon account suspended?\u201d.&nbsp;<\/p>\n\n\n\n<p>Amazon doesn\u2019t suspend accounts without any reason, except in rare cases. So, if your account gets suspended, there\u2019s most likely a reason for it. The first step to getting your account reinstated is to confirm the reason for suspension and show that you know the reason for suspension.<\/p>\n\n\n\n<p>Moreover, you can only prevent your account from getting suspended if you know the reasons for account suspension.&nbsp;<\/p>\n\n\n\n<p>So, here are a few reasons for Amazon account suspension.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Poor_Seller_Performance\"><\/span>Poor Seller Performance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Amazon is a customer-centric platform and as expected, customer satisfaction is important to them. Sellers are expected to prioritize customer experience and ensure they provide top-notch customer service.&nbsp;<\/p>\n\n\n\n<p>AMZN uses different seller metrics and performance indicators to track seller performance. These metrics include but are not limited to late shipments, order cancellation rate, order defect rate, and negative reviews. Sellers are advised to keep their order defect rate below 1%.&nbsp;<\/p>\n\n\n\n<p>If your performance is low, your account is likely to get suspended.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Policy_Violations_and_Copyright_Infringement\"><\/span>Policy Violations and Copyright Infringement<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Amazon takes its policies very seriously. Copyrights and trademarks are a big deal when it comes to selling on Amazon. If you violate other sellers&#8217; copyrights, use false trademarks, or sell counterfeit goods, you run the risk of getting your Amazon account suspended.&nbsp;<\/p>\n\n\n\n<p>Furthermore, creating promotional content that infringes on another seller\u2019s intellectual property can get you in trouble.<\/p>\n\n\n\n<p>It is in your best interest to adhere to Amazon&#8217;s regulations, rules, and guidelines strictly. There are many rules and restrictions, so it\u2019s easy to violate them. However, it\u2019s your responsibility to ensure that you double-check before taking major business decisions. And this applies to everything; from ratings to dropshipping and paying for good reviews.&nbsp;<\/p>\n\n\n\n<p>In other words, the easiest way to remain safe is to stay away from anything that is prohibited. Also, make sure you review the policies from time to time to prevent having your Amazon account suspended.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Low_Product_Quality\"><\/span>Low Product Quality<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Amazon prides itself on providing high-quality products at affordable prices. So, if you sell low-quality products and consistently get negative reviews, you are likely to get into AMZN\u2019s bad book. And if that happens, you risk having your Amazon seller account closed.&nbsp;<\/p>\n\n\n\n<p>Avoid selling <a href=\"https:\/\/sellercentral.amazon.com\/gp\/help\/external\/200164330\" target=\"_blank\" rel=\"noreferrer noopener\">restricted products<\/a> as well as illegal, or counterfeit items. Some product categories are restricted. So, before you sell in any category, confirm that it is not restricted. If it is, you\u2019ll have to seek approval to sell there.&nbsp;<\/p>\n\n\n\n<p><strong>Related<\/strong>: <a href=\"https:\/\/www.zonbase.com\/blog\/sellers-guide-to-selling-in-amazon-restricted-categories\/\" target=\"_blank\" rel=\"noreferrer noopener\">Seller&#8217;s Guide to Selling in Restricted Categories<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Creating_Multiple_Accounts\"><\/span>Creating Multiple Accounts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>AMZN\u2019s policy does not allow sellers to have multiple accounts while selling the same kind of items. Sellers can, however, request approval to create multiple seller accounts. Creating multiple accounts without approval is seen as a policy violation, and this makes you prone to getting your account suspended.&nbsp;<\/p>\n\n\n\n<p>Furthermore, you should avoid setting up another account immediately after getting suspended. Sellers often think they can ignore the previous suspension and get back to selling through a new account. But it does not work that way.&nbsp;<\/p>\n\n\n\n<p>If you create another account while your other account is still under suspension, Amazon will know. This puts your new account at risk of getting deactivated giving you one more thing to worry about. Don\u2019t do it. Instead, file an appeal for reinstatement to get the suspension lifted.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Purchasing_Barcodes_From_Other_Providers\"><\/span>Purchasing Barcodes From Other Providers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Amazon requires every product to have a Unique Product Identifier (UPC) and sellers are advised to purchase the codes from GS1. Barcodes from GS1 are registered and identify your company as the seller of the product.&nbsp;<\/p>\n\n\n\n<p>Only products with the GTIN exemption can be listed on Amazon without GS1 barcodes. So, if you purchase your codes from other providers, your account may be deactivated or even suspended.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Flagged_Claims\"><\/span>Flagged Claims<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>This mistake is usually unintentional but it\u2019s one of the easiest ways to get your Amazon account suspended. Avoid making claims that can trigger the A9 algorithm to flag your product as a restricted product. When creating listings, be careful not to use sensitive terms in your titles and descriptions.&nbsp;<\/p>\n\n\n\n<p>Follow <a href=\"https:\/\/sellercentral.amazon.com\/gp\/help\/external\/202073140?language=en-US&amp;ref=mpbc_200463270_cont_202073140\" target=\"_blank\" rel=\"noreferrer noopener\">Amazon\u2019s listing guidelines<\/a> and avoid making claims that could get your account suspended.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Amazon_Account_Suspended_How_to_Get_it_Back\"><\/span>Amazon Account Suspended: How to Get it Back<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If your Amazon FBA account recently got suspended, you\u2019re probably wondering if it can be recovered. So, can you get a suspended Amazon account back? Yes, you can.&nbsp;<\/p>\n\n\n\n<p>Your next question would most likely be \u201cHow do I reactivate my suspended Amazon account\u201d? Or \u201cHow do I get my Amazon account back\u201d?&nbsp;<\/p>\n\n\n\n<p>Here\u2019s a detailed breakdown of how to file a suspension appeal.&nbsp;<\/p>\n\n\n\n<p>First, contact Amazon to find out the reason why your account got suspended. Next, go through your suspension notice to understand the reason for suspension.&nbsp;<\/p>\n\n\n\n<p>Here are a few things to keep in mind if you want to file a successful appeal.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identify the problem and acknowledge it<\/strong>: Amazon needs to see that you know the reason why your account got suspended and are ready to fix the problem. So, you\u2019ll have to show that you\u2019ve identified the problem.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Show the steps you\u2019ve taken to resolve the issue:<\/strong> Your suspension appeal should not only show what you will do when you get your account reinstated. You must also show what you\u2019ve done to resolve it.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Plan of action<\/strong>: Your plan of action should explain in detail, what you plan to do to prevent another account suspension in the future. Make your plan achievable and cover all the issues highlighted.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Go straight to the point<\/strong>: Keep your appeal brief and professional. Use bullet points and focus on explaining what you did wrong and what you\u2019ve done to correct it. Try not to make excuses. Instead, be realistic and show that you understand their reason for suspending your account.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Do_I_Reactivate_My_Suspended_Amazon_Account_Filing_a_Suspension_Appeal\"><\/span>How Do I Reactivate My Suspended Amazon Account: Filing a Suspension Appeal<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Filing a suspension appeal is not difficult, you can get it done in five simple steps. The most important and time-consuming aspect of the appeal process is creating your plan of action. Everything else can be done in a few minutes.&nbsp;<\/p>\n\n\n\n<p>Follow the steps outlined below to send an appeal to Amazon.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Understand Amazon\u2019s reason for suspending your account.<\/li>\n\n\n\n<li>Come up with a plan of action (POA). You may have to learn how to write an Amazon POA to increase your chances of reinstatement.<\/li>\n\n\n\n<li>After creating your POA, go to Seller Central and select &#8220;Performance Alerts&#8221; from the &#8220;Performance&#8221; tab.<\/li>\n\n\n\n<li>Next, click on Appeal in the Amazon account suspended email you got. You&#8217;ll have a few alternatives for sending your appeal. Select the preferred option.<\/li>\n\n\n\n<li>Enter your Plan of Action and include your contact information so that the relevant authorities can contact you for more information.<\/li>\n\n\n\n<li>Hit the &#8220;Submit&#8221; button.&nbsp;<\/li>\n\n\n\n<li>Wait for the Amazon Seller Performance team to consider your appeal.<\/li>\n<\/ul>\n\n\n\n<p>After submitting your suspension appeal, you\u2019ll have to wait for AMZN\u2019s decision. They\u2019ll either decide to lift the suspension or reject your appeal. It might take weeks or even months for them to get back to you, so you have to be patient.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_long_does_Amazon_suspension_last\"><\/span>How long does Amazon suspension last?&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>AMZN typically suspends an account for 17 days. They expect you to file a suspension appeal within this time frame to prevent your account from being placed on a permanent ban. You get three chances to re-appeal if your first attempt does not go through.<\/p>\n\n\n\n<p>If your suspension appeal gets rejected, you\u2019ll have to take your time to carefully create a better plan of action. Your plan of action is an important part of the Amazon account reinstatement process. Consider checking online for a good Amazon plan of action template. In the meantime, here are a few tips to help you create an effective plan of action.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tips_for_Writing_an_Amazon_Plan_of_Action\"><\/span>Tips for Writing an Amazon Plan of Action<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>A plan of action is not something you should create in a hurry. You have to choose your words carefully. So, don\u2019t click the appeal button if you have not thought it through well. The goal is to create a plan that persuades AMZN to reinstate your account. Here are a few tips to help you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep it professional. Don\u2019t offer suggestions on AMZN\u2019s processes or how you feel about losing your account.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Only state the facts, and focus on policies, not your performance metrics.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use bullet points and avoid having too many long paragraphs. Help the reader to understand what went wrong and what you have done to correct it.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Avoid shifting blames to buyers especially if you received warnings.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure that your plan of action covers all the reasons Amazon highlighted in the suspension notice.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Avoid_Amazon_Account_Suspension_5_Simple_Tips\"><\/span>How to Avoid Amazon Account Suspension: 5 Simple Tips<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>No seller wants to get their account banned or suspended. Here are a few tips to help you avoid getting suspended on AMZN.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Prioritize_Customer_Experience\"><\/span>Prioritize Customer Experience<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Remember, AMZN takes customers seriously. So, if your customers send in too many negative reviews or return goods frequently, your seller performance may take a dive. Keep an eye on your reports to see what customers are saying. Also, try your best to avoid A-Z claims. One of the best ways to avoid getting A-Z claims is to respond to messages quickly. You can use the Amazon seller app for buyer messaging.&nbsp;<\/p>\n\n\n<!-- Error, Advert is not available at this time due to schedule\/geolocation restrictions! -->\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Crosscheck_Your_Listings_Thoroughly\"><\/span>Crosscheck Your Listings Thoroughly<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Policies and restrictions are important when it comes to selling on AMZN. So, before uploading new product listings, crosscheck them and make sure they are in line with AMZN\u2019s policies.&nbsp;<\/p>\n\n\n\n<p>Also, check for any claims or statements that may be flagged as inaccurate. And avoid selling generic products under a private label brand.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dont_Sell_Restricted_or_Counterfeit_Products\"><\/span>Don\u2019t Sell Restricted or Counterfeit Products<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>AMZN does not take counterfeiting lightly. If they suspect that your products are fake, your account may be banned permanently.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Check_Your_Notifications_Regularly\"><\/span>Check Your Notifications Regularly<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Keep an eye on your notifications so you don\u2019t miss important information. Usually, AMZN sends a suspension notice 72 hours before suspending your account. In the notice, they\u2019ll ask you to submit a POA if you want to continue selling.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Avoid_Using_Multiple_Accounts\"><\/span>Avoid Using Multiple Accounts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ensure you get approval first if you want to use multiple accounts. However, if your account gets suspended, avoid creating a new one until it is reinstated.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Final_Words\"><\/span>Final Words<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Having your Amazon account suspended is not the end of the world. If your account gets closed, don\u2019t fret, just give your best shot at getting it reinstated.&nbsp;<\/p>\n\n\n\n<p>However, it\u2019s better to be safe than sorry, so try your best to maintain AMZN\u2019s policies and avoid doing things that could get you suspended on AMZN. Now that you know everything about AMZN account suspension, you should be able to navigate your way out if your account ever gets suspended.&nbsp;<\/p>\n\n\n\n<p>Good luck!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the greatest perks of selling on large online marketplaces like Amazon is the vast audience that these platforms offer. But with every great perk comes an equally obvious downside. And the major downside of selling on Amazon is the possibility of getting kicked off without notice. This is every seller\u2019s most dreaded fear.&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":15224,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[184],"tags":[],"class_list":{"0":"post-14835","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-zonbase"},"_links":{"self":[{"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/posts\/14835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/comments?post=14835"}],"version-history":[{"count":13,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/posts\/14835\/revisions"}],"predecessor-version":[{"id":19481,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/posts\/14835\/revisions\/19481"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/media\/15224"}],"wp:attachment":[{"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/media?parent=14835"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/categories?post=14835"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/tags?post=14835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}