{"id":14846,"date":"2021-10-11T16:27:00","date_gmt":"2021-10-11T20:27:00","guid":{"rendered":"https:\/\/www.zonbase.com\/blog\/?p=14846"},"modified":"2023-03-12T18:10:18","modified_gmt":"2023-03-12T22:10:18","slug":"how-to-delete-amazon-reviews-sellers-guide","status":"publish","type":"post","link":"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/","title":{"rendered":"How To Delete Amazon Reviews: The Seller\u2019s Guide"},"content":{"rendered":"\n<p>When it comes to converting visitors to buyers, positive reviews are your best bet. In the same manner, negative reviews, especially if they are from fake accounts and bots, can be devastating. Learning <strong>how to delete Amazon reviews<\/strong> that impact your business, especially fake ones, is very important.&nbsp;<\/p>\n\n\n\n<p>Your listing&#8217;s product copy may be superb and your product images might be so encapsulating. But at the end of the day, your potential customers need proof that your product actually works. And there\u2019s no better way to find out than reading reviews from past customers who have bought your product, right?<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a062f669ec3c\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a062f669ec3c\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Importance_of_Reviews_In_Your_Business\" >Importance of Reviews In Your Business<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Benefits_of_Having_Positive_Amazon_Reviews\" >Benefits of Having Positive Amazon Reviews<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Earn_your_customers_trust\" >Earn your customer\u2019s trust<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Boost_Your_Conversion_Rates\" >Boost Your Conversion Rates<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Ranking_Boost\" >Ranking Boost<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Positive_Effects_of_Having_Negative_Amazon_Reviews\" >Positive Effects of Having Negative Amazon Reviews<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#It_Makes_Your_Store_More_Credible\" >It Makes Your Store More Credible<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#It_Shows_How_You_Can_Improve_Your_Products\" >It Shows How You Can Improve Your Products<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Customers_Can_See_How_You_Respond_To_Criticism\" >Customers Can See How You Respond To Criticism<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#How_to_Get_More_Reviews_on_Amazon\" >How to Get More Reviews on Amazon<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Use_the_%E2%80%9CRequest_a_Review%E2%80%9D_button_on_Amazon\" >Use the \u201cRequest a Review\u201d button on Amazon<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Create_a_mailing_list\" >Create a mailing list<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Enroll_in_the_Amazon_Vine_program\" >Enroll in the Amazon Vine program<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Place_Product_Inserts_In_Orders\" >Place Product Inserts In Orders<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#How_to_Delete_Amazon_Review\" >How to Delete Amazon Review<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#What_is_the_Amazon_Review_Removal_Policy\" >What is the Amazon Review Removal Policy?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Other_Ways_to_Get_Rid_of_Negative_Amazon_Reviews\" >Other Ways to Get Rid of Negative Amazon Reviews<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Notify_Amazon_about_Accidental_Seller_Rating\" >Notify Amazon about Accidental Seller Rating<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Focus_on_Getting_More_Positive_Reviews\" >Focus on Getting More Positive Reviews<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.zonbase.com\/blog\/how-to-delete-amazon-reviews-sellers-guide\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Importance_of_Reviews_In_Your_Business\"><\/span><strong>Importance of Reviews In Your Business<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>According to research by Statista, it shows that over 90% of Amazon customers trust product reviews. This amplifies the importance of positive reviews even more. If almost 9 out of 10 customers believe what they read in the reviews, you surely don&#8217;t want negative ones. It can really impact your store&#8217;s reputation. This is why you need to learn how to delete Amazon reviews that negatively impact your business.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/zabSNTlpvo0ZPO3-THvGThZK05GJiHAjV_PshGa3nNR1ZKM3HgP8mcvt3DnpPNhVho7cJWc_Ma024JrXz3eDOnzfCIgFgPgaHsXR85h6xokEmS8q1a5fYHO4GvgvpFoCdwum8wO0\" alt=\"amazon reviews stats\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Benefits_of_Having_Positive_Amazon_Reviews\"><\/span>Benefits of Having Positive Amazon Reviews<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>There are so many effects that getting a positive review has on your online business. When you are just starting out as a seller, a bunch of positive reviews can boost you to the top. Here are some of the most common effects of positive reviews:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Earn_your_customers_trust\"><\/span>Earn your customer\u2019s trust<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>With positive reviews, you can earn customers\u2019 trust. This should be the most obvious reason why you must strive hard to get them in your store. A positive review is like an affirmation that your store is legitimately doing right. Even if your products aren\u2019t as great as your competitors, having a bunch of good reviews can even out the field.<\/p>\n\n\n\n<p>Unfortunately, you won\u2019t always receive glowing, positive. No matter how great your product or customer service is, you can\u2019t please everyone and an unsatisfied buyer may leave a negative review.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Boost_Your_Conversion_Rates\"><\/span>Boost Your Conversion Rates<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Another glowing effect that positive reviews have on your business is the boost in conversion rates. Sellers with a higher percentage of good reviews are more likely to make sales than their peers. Compared to those sellers with mostly negative ones, you already have a headstart if your store has lots of positive ratings.<\/p>\n\n\n<!-- Error, Advert is not available at this time due to schedule\/geolocation restrictions! -->\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ranking_Boost\"><\/span>Ranking Boost<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>This is an indirect effect of having positive ratings on your store. When you have a higher conversion rate, more people are likely to recommend and purchase your product. The Amazon algorithm sees this and treats it as a natural indicator of a good seller. To reward you for this endeavor, AMZ is more likely to put your listing higher on the search results. This is an important game-changer because of its implications. Without having to spend so much money on paid ads, you can easily climb over your competitors\u2019 listings. It will save you a lot of money in the long run.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"684\" height=\"591\" src=\"https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/image-17.png\" alt=\"\" class=\"wp-image-19493\" srcset=\"https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/image-17.png 684w, https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/image-17-300x259.png 300w, https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/image-17-150x130.png 150w, https:\/\/www.zonbase.com\/blog\/wp-content\/uploads\/2023\/02\/image-17-450x389.png 450w\" sizes=\"(max-width: 684px) 100vw, 684px\" \/><figcaption class=\"wp-element-caption\">Not all negative reviews are bad!<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Positive_Effects_of_Having_Negative_Amazon_Reviews\"><\/span>Positive Effects of Having Negative Amazon Reviews<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>No matter how great your services and products are, there will always be a customer who will leave a negative review. At some point in time as a seller, this is just an inevitable reality that you can\u2019t stop from happening. Even if you know how to delete Amazon reviews, it is sometimes encouraged to have them around. Why? Because not all negative reviews are bad. Below are some of the positive effects that you can get from having negative reviews.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"It_Makes_Your_Store_More_Credible\"><\/span>It Makes Your Store More Credible<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Have you ever seen a brand or a store that has zero negative feedback ever? I would bet you a hundred quids right now that you won\u2019t find a big brand that has no negative reviews. Getting negative reviews is just a normal part of being a seller. A negative review every now and then wouldn\u2019t really hurt your reputation. Not unless it is a fake review done to target you. When it happens, you should learn how to delete Amazon reviews like this.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"It_Shows_How_You_Can_Improve_Your_Products\"><\/span>It Shows How You Can Improve Your Products<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Don\u2019t look at the negativity, but instead check for the hidden opportunity. What do we mean by that? Simple. A negative review, done in a constructive manner, can highlight the weaknesses of your products and services. It\u2019s actually a very precious opportunity for your research development and improvement. Some companies spend millions of dollars trying to find the weaknesses in their products. However, you can easily pinpoint this by reading a criticism that comes straight from your customers. You don\u2019t always have to ask how to delete Amazon reviews that are negative. As long as you know how to address the problem, there is always an opportunity to improve.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Customers_Can_See_How_You_Respond_To_Criticism\"><\/span>Customers Can See How You Respond To Criticism<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>One of the most important things about having bad feedback on your products is how you respond to them. Since customers can see how you reply to negative feedback, this can be a golden opportunity. By responding in a positive manner instead of fighting fire with fire, you can win your customers\u2019 sympathy. This is an avenue where you can show customers that you care and you will do right by them.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Get_More_Reviews_on_Amazon\"><\/span><strong>How to Get More Reviews on Amazon<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The truth is, customers hardly leave reviews on their own unless they had a very bad experience. It\u2019s not rocket science but simply basic human nature. When we experience something good, we are less likely to remember it. But when we experience something bad and traumatic, we are more likely to rant and remember it.&nbsp;<\/p>\n\n\n\n<p>Because of this, you have to be proactive about getting reviews from your customers. It\u2019s not enough that you leave it to your customers. You need to grab them by the hand and lead them to leave you a review.&nbsp;<\/p>\n\n\n\n<p>Here are some ways to get customers to leave reviews about your product.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Use_the_%E2%80%9CRequest_a_Review%E2%80%9D_button_on_Amazon\"><\/span><strong>Use the \u201cRequest a Review\u201d button on Amazon<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>When you view a customer\u2019s order details within Seller Central, you will see the \u2018Request a Review\u2019 feature. Once you click this button, Amazon sends an automatic email to the buyer, requesting they leave a review or rating for your product.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Create_a_mailing_list\"><\/span><strong>Create a mailing list<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The \u201cRequest a Review\u201d feature is great, but the emails are from Amazon, not you. For a personal touch, you should send follow-up emails to your customers, requesting reviews. regards buyers as its customers, not yours, so you won\u2019t be able to access their email addresses. This means you have to build a mailing list on a platform outside of Amazon, which can be tedious. One of the things you can do is request their email addresses on social media. <\/p>\n\n\n\n<p>Alternatively, you can create a blog where people can subscribe. Also, you can add product inserts such as pamphlets that encourage people to join your mailing list. One of the best solutions for this problem is running a contest or a giveaway. By giving them the incentive to leave their contacts and emails, you are more likely to be successful in building a list.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Enroll_in_the_Amazon_Vine_program\"><\/span><strong>Enroll in the Amazon Vine program<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Under the <a href=\"https:\/\/www.amazon.com\/gp\/vine\/help\" target=\"_blank\" rel=\"noreferrer noopener\">Amazon Vine<\/a> program, trusted reviewers are invited to give honest reviews of products. Once you enroll your product in the Vine program, you have to submit 30 product items. The Vine Voices will test your products and give an unbiased review. To enroll in the Vine Program, you have to be enrolled in Brand Registry and have less than 30.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Place_Product_Inserts_In_Orders\"><\/span><strong>Place Product Inserts In Orders<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You (or your supplier) can insert a card in a product\u2019s packaging thanking a customer for their purchase and asking them to leave a review. Your product insert can also contain a QR code with a link to the product review page, or to a landing page containing a request for a review. You should ensure that your request complies with <a href=\"https:\/\/sellercentral.amazon.com\/gp\/help\/help.html?itemID=YRKB5RU3FS5TURN&amp;language=en_US\" target=\"_blank\" rel=\"noreferrer noopener\">Amazon\u2019s Customer Product Reviews Policies<\/a>.<\/p>\n\n\n\n<p>Since Amazon prohibits you from requesting only positive reviews, there\u2019s a possibility that the buyers you reach out to may leave negative reviews.<\/p>\n\n\n<!-- Error, Advert is not available at this time due to schedule\/geolocation restrictions! -->\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Delete_Amazon_Review\"><\/span><strong>How to Delete Amazon Review<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>As mentioned earlier, you can\u2019t delete negative reviews whenever you please. Even if you know how to delete Amazon reviews, you are not always allowed to do that. You can only delete negative reviews, or more accurately, request Amazon to delete negative reviews, under special circumstances.<\/p>\n\n\n\n<p>If the review violates Amazon\u2019s community guidelines, then you can request that remove the review. Here are some instances where Amazon will remove a negative review:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customer provides feedback about the seller but does not actually review the product.<\/li>\n\n\n\n<li>The customer uses obscene and profane words, and posts hate speech in the review.<\/li>\n\n\n\n<li>The review contains obscene, pornographic, and lewd content, as well as nudity and sexually explicit images.<\/li>\n\n\n\n<li>The review includes other people\u2019s personal information, such as phone numbers and email addresses.<\/li>\n\n\n\n<li>The review promotes products on a non-Amazon website.<\/li>\n\n\n\n<li>The customer has posted multiple negative reviews for the same product<\/li>\n\n\n\n<li>The review supports illegal conduct<\/li>\n\n\n\n<li>The review was posted by a competitor<\/li>\n<\/ul>\n\n\n\n<p>To request Amazon to delete a review that violates Amazon\u2019s guidelines, take the following steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In your Seller Central account, head to the product detail page.&nbsp;<\/li>\n\n\n\n<li>Beneath the review, you will find a \u201cReport Abuse\u201d link which you should click<\/li>\n\n\n\n<li>A popup will appear, with a field in which you can enter the reason why you find the review inappropriate<\/li>\n<\/ul>\n\n\n\n<p>If you do not find a Report Abuse link, or you would like to explore an additional avenue, you can also send an email to community-help@amazon.com. Your email should include, information about the review, such as the name of the reviewer, the date and time the review was posted, the ASIN of the product, and your reason for believing the review violates guidelines. This is how to delete Amazon reviews effectively.<\/p>\n\n\n\n<p>However, this feature is not a loophole for getting all negative reviews. You should only report abuse or send Amazon an email if the review conflict with Amazon&#8217;s review guidelines.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_the_Amazon_Review_Removal_Policy\"><\/span>What is the Amazon Review Removal Policy?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Not all bad reviews are untrue, however, some may be false or malicious. Amazon&#8217;s review removal policy can help you identify inappropriate reviews. The policy is outlined below.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer reviews should be focused on the product, not on the vendor.<\/li>\n\n\n\n<li>Amazon prohibits reviews that compare costs, alternatives, and product availability.<\/li>\n\n\n\n<li>Customer reviews should not be defamatory, harassing, threatening, or incendiary (i.e. should not contain profanity and hate speech)<\/li>\n\n\n\n<li>Reviews that provide email addresses or personal contact details are prohibited on Amazon<\/li>\n\n\n\n<li>Sellers can delete reviews that promote other goods or website addresses<\/li>\n\n\n\n<li>Sellers can remove reviews that request payment in exchange for competitive content reviews<\/li>\n\n\n\n<li>Unfavorable reviews from the same consumer regarding a single item<\/li>\n<\/ul>\n\n\n\n<p>If you receive a negative review that does not conflict with guidelines, you should reach out to the customer even if you do not agree with the review. Amazon allows sellers to respond to reviews by adding a comment. Your tone should be respectful and polite. Apologize to the customer for their dissatisfaction with the product, and ask them to contact through Buyer-Seller Messages to resolve the issue. Your public comment helps to diminish the effect of the negative review. This is how to delete Amazon reviews without getting reprimanded.<\/p>\n\n\n\n<p>While you can\u2019t ask a customer to delete their negative review, resolving the issue may spur them to delete the review or edit the review with a positive update.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Other_Ways_to_Get_Rid_of_Negative_Amazon_Reviews\"><\/span>Other Ways to Get Rid of Negative Amazon Reviews<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Notify_Amazon_about_Accidental_Seller_Rating\"><\/span>Notify Amazon about Accidental Seller Rating<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Not all customers understand the difference between product reviews and seller ratings, so reviews may occasionally appear in the seller rating section. You can also request to have the &#8220;review&#8221; removed in this situation. To do this, just fill out the form on Amazon&#8217;s Feedback Management form.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Focus_on_Getting_More_Positive_Reviews\"><\/span>Focus on Getting More Positive Reviews<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Another strategy is to get more positive reviews, this will help to &#8220;conceal&#8221; any negative ones. Negative reviews may become relatively insignificant if you have more positive reviews. So, if you&#8217;re unable to get Amazon to delete your negative reviews, feel free to help yourself by getting more positive reviews.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Reviews: What they mean for new sellers?\" width=\"788\" height=\"443\" src=\"https:\/\/www.youtube.com\/embed\/tiQx7Gz_xkc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Negative reviews can mar your business and negatively impact your sales and ranking. As an<a href=\"https:\/\/www.zonbase.com\/blog\/deciding-between-a-professional-or-individual-seller-account-on-amazon\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Amazon seller<\/a>, you should be proactive about dealing with negative reviews. Amazon may remove negative reviews if the content violates its guidelines. However, the more important step to take is to do your best to prevent negative reviews altogether. Make sure your product listing is optimized and contains accurate information and clear images. Your customer service should be top-notch, and your product of good quality.&nbsp;<\/p>\n\n\n\n<p>For a hitch-free experience as an Amazon seller, use Zonbase, an all-in-one software tool that helps you with product research, keyword research, listing optimization, and more. By using Zonbase, you can improve your product listings and remove any claims that can mar your product. A good product listing, with honest information and details, goes a long way in winning over customers\u2019 trust. Zonbase has its own Listing Optimizer that can help you in this endeavor. With this, you won\u2019t have to worry about how to delete Amazon review ever again.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.zonbase.com\/pre-register-email\" target=\"_blank\" rel=\"noreferrer noopener\">Sign up for a free trial.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When it comes to converting visitors to buyers, positive reviews are your best bet. In the same manner, negative reviews, especially if they are from fake accounts and bots, can be devastating. Learning how to delete Amazon reviews that impact your business, especially fake ones, is very important.&nbsp; Your listing&#8217;s product copy may be superb<\/p>\n","protected":false},"author":1,"featured_media":19470,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[128],"tags":[48,141,178],"class_list":{"0":"post-14846","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-amazon-fba","8":"tag-amazon-fba","9":"tag-amazon-reviews","10":"tag-delete-amazon-reviews"},"_links":{"self":[{"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/posts\/14846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/comments?post=14846"}],"version-history":[{"count":6,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/posts\/14846\/revisions"}],"predecessor-version":[{"id":23384,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/posts\/14846\/revisions\/23384"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/media\/19470"}],"wp:attachment":[{"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/media?parent=14846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/categories?post=14846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zonbase.com\/blog\/wp-json\/wp\/v2\/tags?post=14846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}